15.02 10 commandments for
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more safety when kiting
EN
1. Never kite in unsuitable conditions such
as storm fronts, lightning storms or
offshore winds. Check the weather and
wind conditions carefully, choose the
correct kite size.
2. Check the kite before every launch, inclu-
ding all parts. Never kite with weakened
or damaged equipment or tangled lines.
3. Do not jump in too shallow water.
4. Never modify the kite or bar unless
recommended by FLYSURFER.
5. Under load, lines are dangerous. Never
wrap lines around any part of your body.
6. Only kite if you are sure you are physically
fit to do so. Never kite under the influence
of drugs or alcohol.
7.
Check out the kiting spot beforehand.
Make sure you are aware of any risks and
dangers such as obstacles, shallows,
currents and bans. Also be aware if
rescue craft can get to you in case of an
emergency. It is best to ask people
(locals) who know the area well.
8. Keep a safety margin of at least two line-
lengths downwind of you, and never kite
near people or obstacles. Kiting near
powerlines, roads, airports, cliffs, etc. is
extremely dangerous.
9.
Make sure that someone is looking out for
you and that help is there if you need it.
Never go out alone. Never kite further
away from shore than you can swim back.
10. Do a test activation of your Quick Release
before every launch. This will ensure the
system is working and reinforce the
release instinct of the kiter.
16 SERVICE
The customer is king at FLYSURFER!
Not only do we believe that the customer
should be guided to the right product
before a purchase, but it is also our view
that the customer should be guaranteed
100% fun and function of their product
over the entire lifespan of the product.
With a worldwide network of dealers,
importers, team riders, opinion lea-
ders, etc. and of course the head office
team, we want to offer the best possible
post-sales service to our customers. We
will gladly inform you about the entire
FLYSURFER product range, service and
any other questions you may have.
We regularly reach out to FLYSURFER
fans and people interested in our pro-
ducts through our year-round national
and international test events. The friendly
atmosphere and the open, helpful spirit
at the onsite test events has planted a
happy smile on the face of many satisfied
testers countless different spots arround
the globe.
16.01 Free-Repair
All new kites & bars which are priva-
tely purchased from FLYSURFER are
covered by our Free-Repair Warranty.
The time period for eligibility begins
on the purchase date shown on your
receipt. Thanks to this unique service,
which comes in addition to the standard
manufacturer's warranty, your product
is protected against almost any damages
that may occur during the first year.
The service does not apply to kites that
are used commercially (teaching, ren-
tal, etc) and does not apply to damage
resulting from acts of negligence (e.g.
contact with obstacles) or damage that
has been done on purpose by the user.
In case of a claim, please
contact FLYSURFER directly,
either by email or phone:
✉
support@skywalk.org
☎
+49 8641 6948 30
All further steps will be explained by our
very competent colleagues in the head
office on an individual basis.
16.02 Repair & Spare Parts
Repairs can be done at either our work-
shop in the head office, or by a FLYSUR-
FER sales partner who offers a repair
service. Please contact FLYSURFER
directly first! High quality original spare
parts for all our products can be ordered
directly from our Online-Shop:
http://shop.flysurfer.com
We hope that one day, we may have
a chance to meet you and in the
meantime, we wish you many fun
hours and experiences kiting with
your FLYSURFER products.
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EN