Roborock Zeo One Benutzerhandbuch Seite 25

Troubleshooting
Error Code Problem
Door lock
E3
error
Water level
E4
error
Inverter
E5
error
E6 Heating error
Temperature
E7
error
Communication
E10
error
Possible Cause Solution
• The door is not
closed properly. • Close the door again.
• Clothes may be • Rearrange the clothes.
caught in the door.
• There is something • Restart the
wrong with the
machine. If the
water level sensor. problem persists,
• The water inlet valve please contact
is damaged. Customer Service.
• Restart the
• There is something machine. If the
wrong with the problem persists,
inverter. please contact
Customer Service.
• The heating tube is • Please contact
loose or damaged. Customer Service.
• There is something
wrong with the • Please contact
temperature Customer Service.
sensor.
• Restart the machine.
• There is something
If the problem
wrong with
persists, please
the inverter
contact Customer
communication.
Service.
Error Code Problem
E11 Dry error
E12 Dry error
E14 Dry error
E15 Dry error
E16 Dry error
25
Possible Cause Solution
• Restart the machine.
• There is something
If the problem
wrong with the
persists, please
temperature sensor
contact Customer
at the air inlet.
Service.
• There is something
• Restart the machine. If
wrong with the
the problem persists,
temperature
please contact
sensor at the air
Customer Service.
outlet.
• There is something • Restart the machine.
wrong with the If the problem
temperature persists, please
sensor of the inlet contact Customer
condenser. Service.
• There is something
• Restart the
wrong with the
machine. If the
heating element.
problem persists,
• There is something
please contact
wrong with the
Customer Service.
turntable.
• Restart the
• There is something machine. If the
wrong with the problem persists,
drying fan. please contact
Customer Service.