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Verfügbare Sprachen
Verfügbare Sprachen
FAQ
Problem
• The control panel
• It is normal for electronic components to become
is partially hot
slightly hot.
• The upper cover
of the machine
• During or at the end of drying, it is normal that these
is hot
parts are hot.
• The door glass
is hot
• Check if all the transit bolts are removed.
• Check if the machine hits something.
• Strange noise or
• Check if the 4 feet of the machine are at the same level.
excessive vibration
• Check if the clothes in the drum are placed evenly.
of the body
• Check if the clothes in the drum have metal parts like
zippers that collide with the drum and make noises.
• Strange noise
• Check if the filter element of the drain pump is
from the drain
blocked by dander. If so, clean it in time.
pump
• During program running, the door is locked, which is
indicated by the Door Lock Lamp that stays on.
• When the water level or temperature is too high to
• The door cannot
open the door, the Door Lock Lamp will flash, with a
be opened
beep as well as "Locl - " and the remaining time will be
displayed alternately on the screen.
• Child Lock is enabled.
Solution
Troubleshooting
If you fail to fix the problem, please turn off the power and water, and con-
tact our after-sales customer service.
Error Code
Problem
Unb
Spin error
E1
Refill error
E2
Drain error
24
Possible Cause
Solution
• The transit bolts are
not removed.
• Remove all the
• The feet of the
transit bolts.
machine are not on
• Adjust the feet of
the same level.
the machine to the
• One single piece of
same level.
or heavy clothing is
• Increase or decrease
washed or dried.
the load size.
• Several or large
• Rearrange the
clothes get tangled.
clothes and then
• There is a dry or
restart the machine.
spin error.
• Turn the tap on to see
• The tap is turned off
if the water supply is
or there is a water
normal.
outage.
• Check and clean the
• The inlet valve filter
inlet valve filter.
is clogged.
• Cover the water inlet
• The water inlet hose
hose with a warm
is frozen.
towel to help defrost.
• The drain hose
• Remove foreign
opening is clogged
objects from the
by foreign objects.
drain hose opening.
• The drain valve is
• Open the drain
clogged by debris.
pump filter and
• The drain hose
remove the debris.
opening is at a high
• Move the drain hose
position.
to a lower position.
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