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Problem
Reason
The coffee volume is too
Some water will be
small.
restrained by the coffee
powder.
The water tank is
(almost) empty.
A power failure switched
off the appliance.
Coffee grounds are in the
You use the reusable
carafe.
filter.
Too much coffee powder
in the filter.
The grind size is too fine.
The grind of your coffee
powder is too uneven.
There are too much extre-
mely fine particles.
The filter is clogged.
The filter is perforated.
The drip stop is clogged
causing overflow of the
filter basket.
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The Solution
This is normal. Use some more water.
Do not forget to fill the water tank, before brewing.
Check, if the water tank is empty. If there is a sufficient
amount of water left in the water tank and the appliance
is still hot, you may simply start the brewing cycle again.
In general, the reusable filter cannot restrain extremely
fine particles completely. This is normal. However, check
if the mesh of the filter is clogged (see: ‚Care and Clea-
ning'). Do not shake the carafe, before pouring and pour
slowly to keep the grounds within the carafe. If you feel
disturbed, use paper filters size 4.
With too much coffee powder in the filter, the filter may
overflow and coffee powder will be flushed into the coffee.
At the maximum, fill the filter up to half its height.
Very fine coffee powder may clog the filter. In this case,
the filter may overflow and coffee ground is flushed into
the coffee. Use a coarser grind size.
Some types of coffee grinders produce a very uneven grind
with a lot of very fine particles. Use a high-quality coffee
grinder.
Reusable filter: Clean the reusable filter after each use.
Check over the fine mesh of the filter for clogged pores
and damage (see: 'Care and Cleaning'). Paper filter:
Ensure to use filter bags dedicated for coffee making.
Other types of filters are not suited. Spread the filter bag
thoroughly in the filter basket.
Always handle the filters with care. Reusable filter: Check
over the fine mesh of the filter for damage. If required,
replace the filter. Paper filter: Use another filter.
Clean the filter basket after each usage, rinsing the drip
stop thoroughly. Check if the drip stop is in proper working
order (see: 'Care and Cleaning').
Problem
Reason
The appliance stops
Excessive scale deposits in
operation unexpected-
the water system.
ly. Perhaps, there is still
A power failure. For your
water in the water tank.
safety, in this case, the
appliance switches off
automatically.
A severe problem occur-
red.
Using the Timer: The
The timer mode is not
brewing cycle has not
activated.
been started at the pro-
grammed point in time.
The internal clock is not
set correctly.
The water tank was emp-
ty, when the appliance
attempted to start the
brewing cycle.
The brewing time incre-
You filled in somewhat
ases.
more water as usual.
The appliance needs des-
caling urgently.
The valves and pipes of
the water system are part-
ly clogged via any foreign
matter.
The Solution
Unplug the appliance. Always ensure to descale the
appliance in time (see: 'Care and Cleaning').
When the brewing cycle has been interrupted only for a
short time and there is still water in the water tank, there
is no significant loss in taste, when you start the brewing
cycle again immediately via the On/Off button. When the
coffee powder cooled down already, you should set up a
new brewing cycle with fresh coffee powder.
Immediately unplug the appliance. Please contact Gas-
troback Customer Care Center, voice: 04165/2225-0 or
e-mail: info@gastroback.de .
The timer is activated only, when the white dot above the
Prog button is illuminated continuously (see: 'Operation /
Using the Timer').
Before programming the timer, you should set up the inter-
nal clock of the appliance. Please keep in mind, that the
clock starts at the default time (12:00), whenever the
power has been interrupted. The appliance is using the 24
hours time system.
If there is no water in the water tank, the brewing cycle is
cancelled almost immediately and the appliance switches
back to standby. Always ensure that you prepared the
appliance completely and correctly for operation, before
activating the timer.
The appliance always uses the complete filling of the water
tank for brewing. Therefore, the brewing time depends on
the amount of water in the water tank. Expect approx. 45
seconds for each additional cup of water.
Descale the water system in shorter intervals (see: 'Care
and Cleaning').
Try to remove the parts via the descaling procedure. If the
problem persists, contact the Gastroback Customer Care
Center. In old houses, sometimes small pieces of scale and
rust are flushed out of the water pipes. When filling the
water tank, ensure that there is no foreign material in the
water. In general, do not wipe the interior of the water
tank with any clothes. Otherwise, small bits of fluff may
be flushed into the water system.
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