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Troubleshooting table
Troubleshooting table
Malfunctions can occur in any electrical appliance. This does not necessarily mean that
there is a defect in the appliance. Therefore, please check whether or not you can correct
the fault using the table.
WARNING
Risk of electric shock in case of improper repair!
Touching live parts may result in severe injury or death.
Never try to repair the appliance yourself. This could endanger yourself and sub-
n
sequent users. Only authorised specialists may carry out such repairs.
Problem
Possible cause
Compressor off,
No electricity to socket.
interior light off.
Mains plug is loose.
Compressor off,
Desired temperature has
interior light on.
been reached.
Appliance cools
Temperature has been
too quickly.
set too low.
The appliance
Temperature has been
doesn't cool suffi-
set too high.
ciently.
Appliance door not
tightly closed or door
seal is not completely
tight.
The appliance is near a
heat source.
Food has been stored
warm.
Ambient temperature too
low or too high.
Compressor seems de-
fective.
Appliance is mak-
Operating noises are
ing a noise.
functional and are not a
sign of malfunction.
Disturbing noises.
Solutions, tips, explanations
Check the socket with another appliance.
Check that the mains plug is firmly inserted.
Further cooling not required. If the internal
temperature rises, the compressor switches
on automatically.
Select higher setting (see the chapter on "Set-
ting the temperature").
Select a lower setting (see the chapter on
"Setting the temperature").
See the chapter on "Checking and cleaning
the door seals".
Place insulation plate between the appliances,
or change location.
Only store cooled foods.
Adapt the ambient temperature to the climate
category (see the chapter on "Intended use").
Activate "Quick refrigerating". If the com-
pressor isn't switching on, please contact our
Service department.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing through
the pipes.
Clicking: Compressor is switching on or off.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back of
the appliance.
Page EN-23
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