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Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
Cancel button.
• It may be difficult to close the loading door in case of excessive loading. >>>
Reduce the amount of laundry and make sure that the loading door is closed
properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>>
seconds to reset the machine to factory settings. ( "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control
processes in the production. >>>
machine.
There is water leaking from the bottom of the machine.
• Likely problems with hoses or the pump filter. >>>
inlet hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
closed.
Machine does not fill with water.
• Tap is turned off. >>>
• Water inlet hose is bent. >>>
• Water inlet filter is clogged. >>>
• The loading door is ajar. >>>
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
• Pump filter is clogged. >>>
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
• A hard substance might have entered into the pump filter. >>>
filter.
• Transportation safety bolts are not removed. >>>
safety bolts.
• Laundry quantity in the machine might be too little. >>>
machine.
• Machine might be overloaded with laundry. >>>
from the machine or distribute the load by hand to balance it homogenously in
the machine.
• Machine might be leaning on a rigid item. >>>
on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
running when the voltage restores to the normal level.
Press and hold On / Off button for 3
This is not a failure; water is not harmful to the
Open the taps.
Correct the hose.
Clean the filter.
Close the loading door.
Clean the pump filter.
*Press the Start / Pause /
Be sure the seals of the water
Check if the pump filter is completely
Clean or flatten the hose.
Adjust the feet to level the machine.
Remove the transportation
Add more laundry to the
Take out some of the laundry
Check if the machine is not leaning
Clean the pump
It will resume
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