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Maintenance
Step 1: carefully pry out the
Step 2: take out the universal caster,
universal caster with a slotted
and remove the hair from the universal
screwdriver.
caster
Clean the cliff sensor
Clean the cliff sensor to ensure sensor sensitivity.
Clean the intake port
7
When the rolling brush is entangled with hair, clean them with a
small too.
Clean the charging terminal
8
Gently wipe the bottom of the main machine and the charging terminal of the charging dock with a soft cloth.
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Step 3: put the universal caster back to
the installed position and press it
down.
Clean the IR sensor window
6
Clean the IR sensor window
During the use of the product, if the following problems occur, please check the following table to find a solution.
No.
Fault condition
Possible Reasons
Wrong router user name and password.
The main machine is not in network signal
range.
The main
1
machine cannot
connect to the
The main machine is not configured.
APP
The main machine does not connect to 2.4GHz
network
The adapter is not the original model.
Poor charging terminal contact when placing
the main machine on the charging dock.
The main
2
machine fails to
charge
The charging dock is not connected to the power
supply.
Battery over discharging after left unused for a
long time
The charging dock is placed
incorrectly
The charging dock is powered off or manually
3
moved.
The main
machine fails to
The main machine is stuck by ground obstacles, such as
wires, carpet corners, electric fan base, etc. or the door of
recharge
the room with the charging dock is closed, which makes it
impossible to return to the charging dock.
The main machine did not start cleaning from the
charging dock.
When the main
machine is
Wires, slippers and other objects placed on the
working, there
ground affect the normal operation of the
are situations
such as
main machine.
disorderly route,
4
deviation,
Working on the newly waxed and polished floor
repeated
reduces the friction between the driving wheel
cleaning
and the ground.
and small areas
Due to different home environments, the robot
fails to get
cannot perform cleaning in some area.
cleaned up.
The main machine entangled or obstructed by
scattered wires, drooping curtain cloth, carpet
The main
whisker, etc. on the ground.
machine is
5
stuck during
The robot may be stuck by furniture which its
operation
bottom height is similar to that of the robot.
When the main
6
Side brushes are entangled, dust collector and
machine is working,
filter materials are blocked, etc.
the running sound
is loud
The main brush is entangled with hair.
The main brush
The main brush and rolling brush shield are
7
does not rotate
installed incorrectly
The rolling brush assembly sucks in foreign
matter.
Troubleshooting
Solution
Configure your router, make sure that the entered
"Username" and "Password" are correct.
Make sure the main machine is in network signal
range.
Configure the network for the main machine.
This product can not connect to 5GHz network, please
connect to 2.4GHz network.
The original adapter model should be used.
Ensure that the main machine and the charging terminal are
fully plugged in place. Check whether the charging
terminal and the main machine are dirty and it should be
cleaned by referring to the Maintenance instructions.
Make sure that the charging dock and the power
supply is connected.
If it is not used for a long time and cause the battery
can not be charged, please contact our after-sales
service.
Place the charging dock correctly according to the
charging method.
Please check whether the charging dock is
connected to the power supply. Do not move the
charging dock.
It is recommended to remove the ground objects with reference to
the Safety precautions before using the robot to ensure smooth
running. Avoid jamming and keep the recharging route smooth.
It is recommended that the main machine start cleaning from the
location of the charging dock.
Please arrange scattered wires, slippers and other
objects on the ground before the robot works. In case
of areas fails to get cleaned up, the robot will
automatically detect the area and complete the
cleaning, please do not intervene manually (such as
moving the robot or blocking the robot's working
route).
It is recommended to use the robot after the floor
wax is dry.
It is suggested to arrange the home environment to
ensure that the robot can work on the floor.
The main machine will try various ways to get rid of
the difficulty. If it fails, manually move the main
machine is recommended.
It is suggested that furniture should be raised or
sheltered artificially.
It is recommended to clean and maintain the side
brushes, dust collector and filter materials regularly
Clean away all the hair that got entangled to the
rolling brush.
Reinstall the rolling brush assembly.
Disassemble the assembly and remove the foreign
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matter from the rolling brush assembly.
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