No.
Malfunction
18
Mopping Pad Plate cannot rotate.
DEEBOT does not respond to the
19
Station instruction.
20
Driving wheels are blocked.
When the water in the Cleaning
Sink is full and cannot be drained
21
out, the voice reports that the
Cleaning Sink is full.
EN
36
Possible Causes
The Mopping Pad Plate is blocked by foreign
objects.
Mopping Pad Plate is not correctly installed.
DEEBOT is not in the Station.
Driving wheels are blocked by foreign objects.
The Dirty Water Tank is not properly installed.
The sealing plugs in the Dirty Water Tank is not
installed properly.
The Station cannot drain water normally.
The suction port of the Cleaning Sink is blocked by
foreign object.
The voice prompt still exists after trying the above
solutions.
The Cleaning Sink and Base Filter are dirty.
Solutions
Clean the foreign objects.
Please install Mopping Pad Plate correctly. A sound of Click means
properly installation.
Please make sure DEEBOT is in the Station.
Please rotate and press the driving wheels to check whether there
is any foreign object wrapped or stuck. If there is any foreign object,
please clean it in time. If this problem persists, please contact
Customer Care for help.
Tap down on the Dirty Water Tank to ensure it is properly installed.
Make sure to check that the sealing plugs are properly installed.
Long press
to see whether the Station can properly draw the
water. If the water is successfully drawn, wipe dry the Water Overflow
Sensor of the Cleaning Sink. If the Station fails to draw the water,
check between the Dirty Water Tank and the Station for foreign object
and clean it.
Ensure that there is no foreign object in the suction port of the
Cleaning Sink .
Unplug the Station and plug it again. If this problem persists, please
contact Customer Care for help.
Wash the Cleaning Sink and Base Filter with clean water.