Warranty; Ordering Of Spare Parts; After-Sales Service - Cross Tools CSC 230-1200 PRO Original-Gebrauchsanweisung

Translation of original operating instructions

9. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for faultless
material and workmanship in accordance with the legal regulations of the country in which the device was purchased.
The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will be
eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties. Damage
resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection or installation or
Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as blade, are excluded from warranty. All parts were manufactured using
maximum care and high-quality materials and are designed for a long lifecycle. It should be understood, however, that
the wear and tear depends on the kind of use, the intensity of use and the internals of maintenance. Complying with the
installation and maintenance information contained in the present operating instructions will therefore considerably
contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire device.
Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by willful acts or negligence on the side of the
manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be evidenced
by the purchaser in the form of the submission of the sales receipt. The present warranty commitment is valid in the
country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another cause is present
which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
- Sales receipt (sales slip).
- A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which do not
belong to the original condition of the device. If any attached parts of this kind should be missing upon the return of the
device, we shall not be liable for them.

10. Ordering of spare parts

Spare parts can be ordered by email or fax. Either use the email address service@crosstools.de or the fax number +49
(0) 7263 / 91 25 85.
On our website www.crosstools.de, you will find comprehensive information and valuable hints on our products and
accessories. On this site, we also introduce new tools and present current trends and innovations regarding tool
technology.

11. After-sales service

In case of warranty claims or malfunctions, please contact your local dealer.
A current operating manual is available as required as a PDF file via e-mail:
service@crosstools.de.
Disposal and reuse of packaging material
The tool is delivered in packaging to prevent transportation damage. This packaging is a valuable raw material that
should either be reused or recycled.
For EU countries only
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection
facilities. Contact your local government for information regarding the collection systems available.
If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the
groundwater and get into the food chain, damaging your health and well-being.
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