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FAQ
3. Image Quality: If the image you imported has very light colors and fine lines, it will also affect the engraving quality.
4. Workpiece Position: The laser module has a fixed focal length, which means the workpiece should be placed on a flat
surface and make sure it is in parallel to the machine, or poor engraving result.
V. Unexpected stops when offline engraving.
The engraving job has not been fully transferred. Re-connect the machine and transfer the engraving job again should
solve the problem.
VI. Inaccurate focus
Read the "Focus" section in the User Manual carefully. Use the focusing tools provided with the machine to adjust the
focus. If the focusing tool is missing, you can use white cardboard with 5mm thickness to adjust the focus instead. You
can contact our support team for further assistance if needed.
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