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Troubleshooting

Symptoms
• Not all channels are
found
• No reception
• Image disturbances with
strong mosaics or arte-
facts, frozen images
No image on a connected
TV
No image on the built-in
screen
The built-in screen is too
dark
No sound
USB device is not recog-
nized
Device shows the wrong
time
The TV switches off after
3 hours
Image is too small or
distorted
Charging the battery
takes longer than ex-
pected
The LED on the vehicle
power cable does not light
up. The TV is not supplied
with power.
• No DVB-T/T2 TV reception in your area
• Align the antenna correctly (see page 20).
• Repeat the scan (see page 20).
• Buy an efficient antenna (see page 12).
• If necessary, switch on the power supply for your antenna (see page
20, 12).
• HDMI: Check the HDMI resolution (page 9, SCREEN key, see page
20).
• AV OUT: You need a suitable cable (see page 15).
• The built-in screen is turned off when an HDMI connection is used.
• Change the setting of the LED backlight (see page 15 Page).
• Increase the volume (VOL +).
• HDMI: See page 21 for HDMI audio settings.
• AV OUT: You need a suitable cable (see page 15).
• The built-in speakers are switched off when headphones or an HDMI
device is connected.
• Check that the built-in speakers are turned on (see page 22).
• Please note the information on page 16.
• Please note the information on page 21 (time zone setting).
• See page 21, "Auto Standby" setting.
• See page 19.
• Switch off the TV with the main switch to reduce the charging time (see
page 11).
• The voltage at the input of the vehicle power cable is too high or too low.
• The output of the vehicle power cable is overloaded or short-circuited.
Disconnect the TV from the cable and check that the LED is lit. Contact
the XORO customer service.
• The tip of the vehicle power cable can be unscrewed for checking and
changing the fuse.
ATTENTION: The fuse may only be replaced by a fuse with identical
values. The fuse only responds in case of extreme overload. When
replacing a defective fuse, the vehicle electrical system, the television
and the general function of the vehicle power cable must therefore also
be checked. Consult a specialist.
EN 24
Cause and solution

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