Frequently Asked Questions (Faqs) - MADRIX LUNA Kurzanleitung & Technisches Handbuch

Frequently Asked Questions (FAQs)

What do the blinking LEDs on the front of the device mean?
Please read the chapter 'Description Of Status LED Codes' (see p. 5).
How can I change the IP address?
You can use the built-in web configuration tool (see p. 8).
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings (see p. 8).
Does the device support RDM?
No. RDM is not supported by MADRIX
Is it possible to use more than one MADRIX
Yes. Art-Net or Streaming ACN is recommended for large projects by connecting
multiple devices to a switch (1 GBit/s) via suitable components to create a
network.
Where do I activate the ArtSync sync mode?
In the MADRIX ® 5 Software, it can be activated under 'Preferences...' > 'Device
Manager...' > tab 'Art-Net' > 'ArtSync'.
Where can I find the latest firmware update?
The latest MADRIX
Can I use other controllers apart from MADRIX
Yes. When using MADRIX
combination with compatible software applications, consoles, and controllers.
Do I need a MADRIX
If you want to use MADRIX
and sold separately.
Can I repair MADRIX
No. Do not attempt any repairs. Any attempt will void your warranty (see p. 2)!
What can I do if my unit does not work anymore?
Please contact your dealer or supplier if the device seems to be defective.
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®
5 Software also includes the latest firmware (see p. 10).
®
LUNA as a standard network node, you can use it in
® LUNA and a MADRIX
® 5, yes. The MADRIX
® LUNA myself?
®
LUNA at this time.
® LUNA?
®
5 to control fixtures?
® 5 License on a MADRIX
® 5 software license is necessary
® KEY?