Frequently Asked Questions (Faqs) - MADRIX LUNA Kurzanleitung & Technisches Handbuch

Frequently Asked Questions (FAQs)

What do the blinking LEDs on the front of the device mean?
Please read the chapter 'Description Of Status LED Codes' (see p. 5).
How can I change the IP address?
You can use the built-in web configuration tool (see p. 8).
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings (see p. 8).
Does the device support RDM?
No. RDM is not supported by MADRIX LUNA at this time.
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Is it possible to use more than one MADRIX LUNA?
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Yes. Art-Net or Streaming ACN is recommended for large projects by connecting
multiple devices to a switch (1 GBit/s) via suitable components to create a
network.
Where do I activate the ArtSync sync mode?
In the MADRIX Software, it can be activated under 'Preferences...' à 'Device
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Manager...' à tab 'Art-Net' à 'ArtSync'.
Where can I find the latest firmware update?
The latest MADRIX Software also includes the latest firmware (see p. 10).
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Can I use other controllers apart from MADRIX to control fixtures?
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Yes. When using MADRIX LUNA as a standard network node, you can use it in
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combination with other software applications, consoles, and controllers.
Do I need a MADRIX LUNA and a MADRIX KEY?
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If you want to use the MADRIX Software, yes. The MADRIX Software license
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is necessary and sold separately.
Can I repair MADRIX LUNA myself?
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No. Do not attempt any repairs. Any attempt will void your warranty (see p. 3)!
What can I do if my unit does not work anymore?
Please contact your dealer or supplier if the device seems to be defective.
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