Troubleshooting; Error Codes - Hoover Robot Cleaner Bedienungsanleitung

GB
10

TROUBLESHOOTING

The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Robot does not work
Cleaning power is weak
Fig. 23
The Robot is very noisy
while cleaning
The Robot does not
automatically charge
Robot is trapped
The remote control doesn't
work

ERROR CODES

The following codes may appear during use or on start up. [Fig. 23]
Failure Code Error Description
Er01 Agitator obstructed
Er02 Left drive wheel is
obstructed
Er03 Right drive wheel is
obstructed
Er04 Dust container or pre
motor filter missing
Er05 Pre motor filter is
blocked
Er06 Bumper is stuck
Er07 Cliff edge sensors
require cleaning
Er08 Drive wheel not
touching the floor
Er09 Robot is stuck
Er10 Suction motor
malfunction
Er11 Dust container full
Er12 Agitator inspection
Er13 Agitator replacement
ATTENTION: If any of these failures persist, contact your local Hoover representative. DO NOT try to
disassemble the Robot by yourself.
• Check that the Robot is switched on.
• Check that the dust container and filter are clean.
• Check that the dust container is fully inserted in Robot body.
• Check if the Robot needs to be charged.
• Turn power off and empty dust container.
• Check and clean the filter.
• Check and clean the agitator.
• Check and clean the sensors.
• Check and clean the drive wheels.
• Clean the dust container and filter.
• Check the agitator and drive wheels for dirt and debris.
• Make sure there are no barriers between the Robot and the
charger station.
• The Robot will attempt to free itself but in some cases assist
the Robot manually.
• Check the batteries
• Make sure the Remote Control is close to the Robot
• The Robot and the Remote Control are not paired. For pairing,
please follow the below instructions:
- Press simultanoeusly the buttons PLAY/PAUSE and HOME on the
Robot main body and the red ON/OFF button on the Remote Control.
Error Solution
Remove obstruction and ensure agitator is free to rotate
Remove obstruction and ensure the drive wheel is free to
rotate
Remove obstruction and ensure the drive wheel is free to
rotate.
Ensure that both dust container and pre motor filter are fitted
inside the robot correctly
Remove and clean the dust container and pre motor filter
Check around the bumper and remove any obstructions
preventing its function
Remove any accumulated dust or debris from the cliff edge
sensors with a soft brush or cloth
Ensure the robot is placed on a flat level surface and both
drive wheels are touching the ground
Reposition the robot in an area where it can navigate freely
Inspect all airpaths for any blockage or obstruction
Remove and empty the dust container
Ensure to remove any debris or hair trapped around the
agitator
Agitator is worn, please replace with a new one.
* Certain Models Only