Troubleshooting; Error Codes - Hoover ROBO COM 2 Bedienungsanleitung

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RoboCom2Manual2011__GB.indd 14
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TROUBLESHOOTING

The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Robo.com² does not work
Cleaning power is weak
The Remote Control** does not work
The Robo.com² does not automatically
charge
The Robo.com² is very noisy while
cleaning
Robo.com² stops working/
cleans intermittantly
Robo.com² fails to detect stairs
Robo.com² is trapped
Robo.com² is not working but
there is no error code display

Error Codes

The following codes may appear during use or on start up.
Failure Code
Er01
Er02
Er04
Er05
Er06
Er07
Er08
Er09
ATTENTION: If any of these failures persist. Contact your local Hoover representative. DO NOT try to
disassemble the Robo.com² by yourself.
* Certain Models Only
** May vary according to model
manuals search engine
• Check that the Robo.com² is switched on.
• Check that the dust container, filter and motor are clean.
• Check if the Robo.com² needs to be charged.
Turn power off and:
• Empty dust container.
• Check and clean the filter and motor.
• Check and clean the Floor Brushes
• Check and clean the sensors.
• Check and clean the drive wheels.
• Check the batteries.
• Check the battery of the Robo.com².
• Move the Remote Control** closer to the Robo.com².
• Make sure there are no barriers between the Robo.com² and
the Charger Base.
• Clean the dust container and filter.
• Check the brushes and drive wheels for dirt and debris.
• Check the cleaning times set.
• Check and clean the sensors.
• The Robo.com² will attempt to free itself but in some cases
assist the Robo.com² manually.
• Contact your local Hoover representative
Explanation
Debris trapped in the Edge Cleaning Brush. See 'Cleaning the Edge Cleaning Brush
Debris trapped in the Floor Brushes. See 'Cleaning the Floor Brushes'
Left Drive Wheel motor overloaded. See 'Cleaning the Drive Wheels'
Right Drive Wheel motor overloaded. See 'Cleaning the Drive Wheels'
Both Drive Wheel motors overloaded. See 'Cleaning the Drive Wheels'
Left or Right Drive Wheel not making contact with the ground. See 'Cleaning the
Drive Wheels'
Robo.com² battery is too hot. Switch off and leave Robo.com² to cool for 30mins.
Dust container is absent. Replace Dust Container.
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