Warranty, Liability; Warranty; Liability - STORZ & BICKEL Mighty Gebrauchsanweisung

14.1. Warranty

Storz & Bickel GmbH and Storz & Bick-
el America Inc., as sellers, hereby guar-
antee the customer, that the product
will be free from defects in accordance
with the specifications of German law,
and pursuant to our General Terms
and Conditions (GTC), upon which
the purchasing agreement are based.
Of course, Storz & Bickel will only be
subject to a warranty obligation if the
customer has purchased the products
directly from us. If products are pur-
chased from third parties, warranty
claims may only be asserted against
these third parties, and Storz & Bickel
cannot provide any information on the
content of such claims.
In clarification, we would like to note
once again, that the warranty extends
only to correcting such initial defects
that exist despite proper handling of
the product in consideration of this
Instructions for Use and further infor-
mation provided to users. Normal wear
or tear to the products – and especially
to the batteries - is not considered a
defect under warranty law. If the cus-
tomer has commissioned third parties
with completing maintenance or repair
of the product, or if the customer uses
external products, Storz & Bickel's
warranty obligations will only exist if
the customer can prove that the defect
was not caused by use of the external
service or external product.
14 . WA R R A N T Y, L I A B I L I T Y
Storz & Bickel will decide at its own
discretion whether to correct a defect
covered by warranty law through re-
pair or by delivering a new product to
the customer.
Any warranty claims must be directed
to Storz & Bickel GmbH, In Grubenäck-
er 5-9, 78532 Tuttlingen. American
and Canadian customers should di-
rect warranty claims to Storz & Bickel
America Inc., 1078 60th Street, Suite
A, Oakland, CA 94608. Please send the
complete defective item to us, not dis-
assembled, with invoice. Please use
external packaging that would prevent
any damage during transportation.
In order to avoid misunderstandings,
we would like to note that all informa-
tion on our products provided in this
Instructions for Use or elsewhere
does not represent any guarantee of
features or durability, unless we have
expressly referred to a guarantee for
such features or durability.

14.2. Liability

Storz & Bickel shall be liable for any
damages caused to the customer by
our products in accordance with Ger-
man law and pursuant to our GTC. Un-
der said provisions, we are only liable for
damages caused by intentional action
or gross negligence, unless such dam-
ages involve death, personal injury, or
injury to health, or if the injury is related
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