Troubleshooting - Clatronic DVD 613 Bedienungsanleitung

Troubleshooting

Before calling customer service if you have problems with this device, please search for the possible fault in the table below. With a few simple
tests or minor adjustments you may be able to rectify the problem so that the device functions correctly again.
Symptom (frequent)
No power
• No playback even if PLAY is pressed.
• Playback begins but stops again immediately.
No picture.
• No sound.
• Distorted sound.
The picture is distorted during fast forward or fast
rewind.
No fast forward (or fast rewind) playback.
No 4:3 (16:9) picture.
No Surround Sound.
No operation possible via the remote control.
Buttons do not work (on the device and/or on the remote
control).
Menu screen is not or only partially displayed on the
television screen.
No colour
Symptom (DVD)
Audio soundtrack and/or subtitle language is not the
one selected in the basic setup.
The display appears in French (for example).
No subtitles.
No alternative audio soundtrack (or subtitle) language
is selected.
Angles cannot be changed.
Symptom (Video CD)
There is no menu
VCD/ SVCD does not play back.
CD-RWs do not play back.
CD-Rs and CD-RWs do not play back, or only play back
with errors
5....-05-DVD 613 GB 54
Remedy
Insert the mains plug into the socket.
• Condensation has formed: Wait approx. 1 to 2 hours until the device has dried out.
• The device can only play back the following media: DVDs, video CDs, CDs, MP3s and JPEGs.
• The disc may be dirty and require cleaning.
• Ensure that the disc has been inserted with the label facing upwards.
• Ensure that the device is properly connected.
• Ensure that the television is turned to „video".
• Ensure that the device is properly connected.
• Ensure that the television and stereo system have been adjusted correctly.
• Adjust the main volume via the remote control.
In this case the picture is sometimes a little distorted - this is normal.
Some discs have sectors which do not allow fast forward (or reverse) playback.
Select the correct setting corresponding to the characteristics of your television („TV Aspects").
Select the correct setting under „Audio Output" corresponding to your stereo system.
• Check whether the batteries have been inserted with the correct polarity (+ and -).
• The batteries are fl at and must be replaced.
• Point the remote control in the direction of the sensor on the device.
• Do not use the remote control at a distance of more than 7 metres from the sensor
• Remove any obstacles between the remote control and the sensor on the device.
Switch the device off and then on again. Alternatively, switch the device off, remove the mains plug and
re-insert it in the socket (it is possible that the device is not working due to external circumstances such
as a thunderstorm or static electricity etc.).
Select the corresponding type of screen according to the operating instructions of the television set.
Turn the TV type to the German colour norm PAL. Confi rm the SETUP button to return to the menu.
Remedy
If the audio soundtrack and/or subtitle language is not on the disc, the language selected in the basic
settings cannot be heard or seen.
The setting in the menus under „Disc Languages" is French. Select French.
• Subtitles only appear on DVDs on which subtitles have been recorded.
• Subtitles have been switched off from the television picture. Press the „SUBTITLE" button. Try to select
it from the DVD menu if there is one.
• No alternative language is selected on discs on which only one language has been recorded.
• On some discs the alternative language cannot be selected with the AUDIO or SUBTITLE button.
This function depends on the availability of the software. Even if a DVD has been recorded from different
angles, these may only be available for certain scenes (when the ANGLE symbol lights up on the device).
Remedy
This function is only possible with video CDs with Playback Control.
With the disc inserted, switch over the PBC function using the menu button.
CD-RWs must not be written with hard disc simulation tools such as Packed CD, In CD or similar
programmes.
The error rate of CD-R and CD-RW media depends on:
• the media type
• the writing program (possibly carry out an UPDATE)
• the writer and its fi rmware (possibly carry out an UPDATE)
• the writing speed (the lower the better)
54
15.03.2004, 15:47:52 Uhr