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IKEA VÄLBILDAD Handbuch Seite 10

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qualified specialist using our original parts in order to adapt the
appliance to the technical safety specifications of another EU
country.
How country law applies
The IKEA guarantee gives You specific legal rights, which covers or
exceed local demands. However these conditions do not limit in any
way consumer rights described in the local legislation
Area of validity
For appliances which are purchased in one EU country and
taken to another EU country, the services will be provided in
the framework of the guarantee conditions normal in the new
country. An obligation to carry out services in the framework of
the guarantee exists only if the appliance complies and is installed
in accordance with:
• the technical specifications of the country in which the
guarantee claim is made;
• the Assembly Instructions and User Manual Safety Information;
The dedicated After Sales Service for IKEA appliances:
Please do not hesitate to contact IKEA After Sales Service to:
1. make a service request under this guarantee;
2. ask for clarification on installation of the IKEA appliance in the
dedicated IKEA kitchen furniture. The service won't provide
clarifications related to:
- the overall IKEA kitchen installation;
- connections to electricity (if machine comes without plug and
cable), to water and to gas since they have to be executed by an
authorized service engineer.
3. ask for clarification on user manual contents and specifications
of the IKEA appliance.
To ensure that we provide you with the best assistance, please
read carefully the Assembly Instructions and/or the User Manual
section of this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual for the full list of IKEA
appointed contacts and relative national phone numbers.
Important! In order to provide You with a quicker service, we
recommend that You use the specific phone numbers listed at
the end of this manual. Always refer to the numbers listed in
the booklet of the specific appliance You need an assistance for.
Before calling us, assure that You have to hand the IKEA article
number (8 digit code) for the appliance of which you need our
assistance.
Important! SAVE THE SALES RECEIPT! It is Your proof of purchase
and required for the guarantee to apply. Note that the receipt
reports also the IKEA article name and number (8 digit code) for
each of the appliances you have purchased.
Do You need extra help?
For any additional questions not related to After Sales of your
appliances. Please contact our nearest IKEA store call centre. We
recommend you read the appliance documentation carefully
before contacting us.
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