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Minor problems and how to rectify them yourself
Before you call customer service:
Check whether you can eliminate the fault yourself based on the following information.
A technician who is called out to give advice will charge you, even if the appliance is still
under guarantee.
Fault
The interior light does
not function; the
refrigerating unit is
running.
The floor of the
refrigerator
compartment is wet.
The temperature in the
refrigerator
compartment is too cold.
The refrigerating unit is
switching ON more
frequently and for longer.
frequently and for longer.
The refrigerator is not
cooling.
cooling.
26
Possible cause
The incandescent bulb is
defective.
The light switch is jammed
Fig. 9/B.
The condensation
drainage pipe is blocked
Fig. 7/A.
Temperature has been set
too low.
The appliance door or the
freezer compartment door
was opened frequently.
The ventilation holes are
blocked.
The temperature selector
is set to 0".
Power failure; the fuse has
tripped; the mains plug
has not been inserted
properly.
Remedial action
Replace the incandescent bulb Fig. 9/A.
1. Remove the mains plug or switch OFF
the fuse.
2. Pull the grille forwards.
3. Change the incandescent bulb
(Replacement bulb max. 15 W,
220-240 V a.c., lampholder E14)
Check whether the light switch can be
moved.
Clean the condensation channel and the
drainage pipe , see Cleaning the
appliance".
Increase temperature.
Do NOT open the door unnecessarily.
Remove any obstacles.
Move the temperature selector from the 0"
position.
Check whether there is a power failure,
check the fuses.
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