Troubleshooting - ausdom AH2 Anleitung

11. Troubleshooting

Q:I can't hear anything in my headphone when using the
mobile phone.
A:Try and Check the following:
Make sure your headphone and mobile phone have been paired and
are within the allowed range.
Adjust the speaker volume on the headphone by press the volume up
button.
Q: Why doesn't my headphone work with the mobile phone?
A:Try and Check the following:
Make sure the headphone is charged. The LED indicator is solid blue
when the headphone is pairing completed.
Make sure you are within available range of the Wireless signal.
It is a long time without pairing and connection with Wireless device,
please re-pairing again.
Q: My headphone is not charging?
A:Try and Check the following:
Make sure to use the USB charging cable.
Connect the cable directly to a USB port on your PC. Do not use other
charging device to charge your headphone.
When charging, the LED indicator should solid red. If not, the USB port
may be fail or not providing enough power. Try another power supply.
Q: Will the headphone support other Wireless equipment?
A:The headphone is designed to work with Wireless configuration. It
can also support other Wireless devices just for a headphone,
hands-free or advance audio distribution profile.
Q: Why doesn't my computer connect the headphone via
Wireless?
A:Make sure your computer has Wireless signal or used the USB
Wireless Adapter. And the Wireless feature is enabled.
Q: Why won't my headphone pair with the mobile phone?
A:Try and Check the following:
Make sure the headphone is charged and is in pairing mode. Low
battery may cause the connection fail.
Make sure Wireless feature is active on your mobile phone, and put it
into Wireless pairing mode.
Make sure the name of pairing connection is correctly. You might also
be prompted to enter the pass code "0000" to accept pairing.
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