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9 Warranty

Supply sources

8.2 Supply sources
Accessory parts and spare parts can be
reordered.
page 89, „Royal Appliance Int.
GmbH International Service"
9
Warranty
We offer a warranty of 24 months from the
date of purchase for the appliances we
sell.
Within this warranty period, we will remove all
defects free of charge that are due to material
or manufacturng faults, either by repair work
or replacing the appliance or accessories, at
our discretion (damage to accessory parts
does not automatically lead to the entire
appliance being replaced). The warranty does
not cover damage due to improper use
(operating with the wrong power type/voltage,
connecting to unsuitable power sources,
breakage, etc.) normal wear and defects that
only insignificantly affect the value or the
ability of the appliance to be used.
The warranty is made null and void if any work
is carried out by a site not authorized by us or
if spare parts other than Royal
spare parts are used. Wear parts are not
included in the warranty and are therefore at
the customer's expense!
The warranty only comes into force if the
purchase date is confirmed by a stamp and
signature of the dealer on the warranty card or
if a copy of the invoice is included with the
appliance when it is sent in. Any warranty
work does not extend the warranty time nor
does it constitute a claim for a new warranty!
Send the appliance with emptied dust bag and
a short description of the fault in block
capitals. Write the comment "Regarding
warranty" on the address label. Send it
together with the warranty card or a copy of
the invoice to the following address:
®
Royal
Appliance International GmbH
Customer Service Dept.
Itterpark 7-9
40724 Hilden
Germany
Tel.: 02103 / 20 07 10
Fax: 02103 / 20 07 77
www.dirtdevil.de
®
Appliance
17

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