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8. Problems/solutions
Problem
Heart rate value flashing in
measurements.
Measurements show "EE"
(EE = error).
The device does not
switch on after pressing
the On/Off button for three
seconds.
The electrode is touching
your skin but the measure-
ment does not start.
The measurements are
no longer displayed in the
device memory.
Possible cause
Unstable or weak ECG
signals.
Insufficient contact pressu-
re or you spoke or moved
during the measurement.
The battery is empty.
Insufficient pressure.
The memory capacity of 99
measurements has been
reached. As a result, old
data records are replaced
with new ones.
45
solution
Repeat the measurement
as per the instructions in
these Instructions for use.
Repeat the measurement
as per the instructions in
these Instructions for use.
Charge the device using
the USB port on your com-
puter.
Press the lower electrode
until you hear or feel a click.
Download data to your
computer on a regular ba-
sis to save them.
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