10. Warranty - NovoPress AXI101 Betriebsanleitung

AAP101 / AXI101
EN

10. Warranty

Novopress grants a minimum warranty period of two years on its tools. The warranty period always
begins upon delivery of the tool to the system supplier and can be proven by means of the sales
documentation if necessary.
2 year warranty for new tools
The minimum warranty period for the AXI101 expander and the AAP101 pusher tool is two years.
Within this period, the warranty covers the repair of any damage or malfunctions with regard to the
tool, which are attributable to material or production faults.
Not covered by the warranty are:
• Damage caused by improper use or inadequate maintenance.
• Damage caused by the use of components not approved for the relevant tool by Novopress.
• Damage caused by processing unsuitable pipes or fittings.
Wearing parts do not fall within the scope of the warranty.
All warranty claims expire 2 years after the date of purchase and 2 ½ years after delivery by
Novopress.
Services or parts provided under warranty are free of charge. However, the user bears all shipping
costs.
Claims can only be recognised if the tool is delivered to Novopress or a Novopress workshop
unopened.
Repair or replacement of the tool under warranty does not result in an extension of the warranty
period. Repair or replacement can only be performed using as-new components, the function of which
corresponds to that of the old components. Each defective and therefore replaced component is the
property of the manufacturer.
3 year warranty for new tools
The warranty period for the AXI101 expander and the AAP101 pusher tool is extended by 1 year if it is
sent at least every 12 months to Novopress or to an authorised Novopress workshop for maintenance.
This maintenance is subject to a charge. For details of costs, please contact Novopress or an
authorised Novopress workshop.
Warranty provisions for repairs after expiry of the warranty period
After expiry of the warranty period, Novopress provides the following warranty in the case of a repair:
• 6 months warranty for replacement parts
• 12 months warranty for replaced modules
• 12 months warranty for replaced tools.
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