HemoCue HbA1c 501 Bedienungsanleitung Seite 35

16. TROUBLESHOOTING
ERROR CODE
Er 7
Er 14
(Do not re-use)
Lo°C
Hi°C
<4%
>14%
The
Analyzer
does not
start
DESCRIPTION
The lid was
opened during
test/check
An already used
Test cartridge or
Monthly Check
cartridge is used
(may occur when
re-using Monthly
Check cartridge)
The ambient
temperature is
too low
The ambient
temperature is
too high
The HbA1c test
result is lower
than 4.0%
(20mmol/mol)
The HbA1c test
result is higher
than 14.0%
(130mmol/mol)
There is a
problem with the
power adaptor or
the analyzer itself
CORRECTIVE ACTION
Press button and remove the
cartridge. Insert a new cartridge and
perform a new test.
Press button and remove the
cartridge. Insert a new cartridge and
perform a new test.
Ensure the equipment is within normal
operating temperatures for at least 10
minutes. Insert a new cartridge and
perform a new test.
Ensure the equipment is within normal
operating temperatures for at least 10
minutes. Insert a new cartridge and
perform a new test.
Use the Daily Check cartridge to confirm
the analyzer performance. Insert a new
cartridge and perform a new test.
Use the Daily Check cartridge to confirm
the analyzer performance. Insert a new
cartridge and perform a new test.
Unplug the power adaptor and
reconnect. If the problem still persists,
contact your local distributor.
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