Bose SOUNDTOUCH 300 Bedienungsanleitung Seite 48

T R O U B L E S H O O T I N G
Symptom
Sound is coming from
your TV speaker
Poor or distorted
sound
Bass is too heavy or
low
No available HDMI™
inputs on your TV for
sources
Soundbar doesn't play
audio from the correct
source or selects the
incorrect source after
a delay
4 8 - E N G L I S H
Solution
• Make sure that the soundbar's HDMI cable is inserted into a
connector on your TV labeled ARC or Audio Return Channel. If your
TV does not have an HDMI ARC connector, connect to the soundbar
using the optical cable (see page 14).
• Turn off your TV speakers (refer to your TV owner's guide).
• If the soundbar is connected to your TV's HDMI ARC connector, make
sure that Consumer Electronics Control (CEC) is enabled in your
TV system menu. Your TV may refer to CEC by a different name. For
more information, refer to your TV owner's guide.
• Disconnect the soundbar's HDMI cable from your TV's HDMI ARC
connector and reconnect it.
• Decrease your TV volume to its lowest setting.
• Connect to the soundbar using both the HDMI cable
(see page 13) and the optical cable (see page 14).
• Test different sources if available.
• Remove all protective films from the optional bass module or
surround speakers.
• Run ADAPTiQ® audio calibration (see page 19).
• Make sure that your TV can output surround sound audio (refer
to your TV owner's guide). If it can't, connect your source to the
soundbar and select the appropriate settings in the SoundTouch®
app to play surround sound audio directly from the source
(see page 43).
• Adjust the bass level of the soundbar (see page 29).
• Run ADAPTiQ® audio calibration (see page 19).
• If the soundbar is connected to your TV's HDMI ARC connector,
connect a source to the soundbar (see page 42).
• Set CEC to Alternate On:
1. Within the SoundTouch® app, select
Settings.
2. Select your soundbar.
3. Select Advanced Setup > HDMI-CEC > Alternate On.
• Disable CEC on your source (refer to your source's owner's guide for
more information).
• Connect to the soundbar using both the HDMI cable
(see page 13) and the optical cable (see page 14).
> Settings > Speaker