Guarantee - AUDIOLINE TEL38 Bedienungsanleitung

- Important information -
7.4

Guarantee

AUDIOLINE equipment is manufactured and tested in accordance with the most up
to date production methods. Selected materials and highly developed technology
ensure trouble-free operation and long life. If your unit should develop a fault
within the guarantee period, however, please contact the shop where you bought
your AUDIOLINE equipment exclusively and have your purchase receipt available
for inspection. The guarantee period is 24 months from the day of purchase under
the following conditions: within the guarantee period, all defects due to material
or manufacturing faults will be repaired free of charge. The guarantee is
invalidated if the equipment has been tampered with by the purchaser or third
parties. Any damage caused by improper handling or operation, by incorrect
positioning or storage, by improper connection or installation or by excessive force
or other external influences is not covered by the guarantee. In the case of
complaint, we reserve the right to repair or replace defective parts or to exchange
the equipment. Exchanged parts or exchanged equipment become our property.
Claims for compensation are excluded insofar as they do not relate to criminal
intent or gross negligence on the part of the manufacturer. All guarantee claims
according to these conditions must be raised exclusively with your dealer. Rights
under the guarantee can no longer be enforced after the expiry of 24 months from
purchase and delivery of our products. In the case of unnecessary or unjustified
demands on the customer service department, we will levy our usual service
charges for materials, time, postage and packing. Any complaints must be
reported as soon as a problem is found. The guarantee is valid within the German
Federal Republic.