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CLEO COMBI.
17. TROUBLESHOOTING
17.1.
WOOD functioning
Problem
The appliance
does not work
Difficulty lighting
the fire
Flue gas
escaping
The glass dirties
too quickly
17.2.
PELLET functioning
Problem
The flames go
out
Smoke escaping
from the opening
of the pellet tank
lid
8192000 Rev.08 – EN
Possible cause
Chimney inlet
Chimney dimensions
Flue insulation
Aperture in the flue
Connection to other appliances
Positioning of the registers
Humid wood
Air flow in the place of installation
Flue
Positioning of the registers
Chimney inlet
Ash and combustion residues
Draught
Humid wood
Fuel type
Quantity of fuel
Draught
Regulation of the registers
Possible cause
Butterfly valve in the closed flue
Flue gas exhaust pipe blocked by
soot
Flue draught too low
Insufficient inlet air
Burner dirty and blocked
Worn gaskets
Upper
inspection
lid
incorrectly
The pellets do not slide into the tank
Worn gaskets
Butterfly valve in the closed flue
Flue gas exhaust pipe blocked by
soot
Flue draught too low
Burner dirty and blocked
Upper
inspection
lid
incorrectly
Control that the chimney inlet is perfect
Check that the chimney dimensions are correct and
appropriate for the appliance used
Check that the flue is well heat insulated
Check that the flue does not have apertures or inspection
hatches that are sealed unsuitably
Check that the flue is not connected to other appliances
Open the air register ( R )
Use dry wood
Air the room so that it is rich in oxygen
Check that the flue is suitable for the appliance
Check that the air register ( R ) is open
Check that the chimney inlet has no leaks
Check that the ashes and combustion residues do not
obstruct the exhaust pipe or the grate
Insufficient draught
Use seasoned wood
Unsuitable fuel material
Too much combustible material
Insufficient draught
Incorrect regulation of the registers
Check that the flue is not obstructed by soot, which the
butterfly for draught regulation is not completely closed
and that draught between 14 and 17 Pa is guaranteed.
Increase the inlet air using the regulation knob ( R ) and
clean the flue gas exhaust pipe.
Use the grate shaker combs to clean the burner ( B )
Check the correct position of the upper inspection lid
Check sealing of the upper lid gaskets, of the intermediate
base of the tank, the lateral inspection lid and the upper
positioned
inspection lid. If they are worn, contact qualified staff for
their replacement
Check the opening of the lever that blocks sliding of the
pallet into the tank
Check sealing of the upper lid gaskets, of the intermediate
base of the tank, the lateral inspection lid and the upper
inspection lid. If they are worn, contact qualified staff for
their replacement
Check that the flue is not obstructed by soot, which the
butterfly for draught regulation is not completely closed
and that draught between 14 and 17 Pa is guaranteed.
Increase the inlet air using the regulation knob ( R ) and
positioned
clean the flue gas exhaust pipe.
Use the grate shaker combs to clean the burner
Check the correct position of the upper inspection lid
Possible solution
(wood with 20% humidity)
(wood with 20% humidity)
Possible solution
33
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