Troubleshooting
Danger
Danger of injury by electric shock.
–
First pull out the plug from the mains be-
fore carrying out any tasks on the ma-
chine.
Get the electrical components checked
–
and repaired only by authorised cus-
tomer service persons.
Contact an authorised customer service
–
person in case of problems not men-
tioned in this chapter or if you are in
doubt or when you have been explicitly
asked to do so.
Device is not sucking in detergent
Clean the fresh water sieve.
Check the spray hose.
Insufficient working pressure
Replace nozzle mouth pieces.
Water pump is not running
Puzzi 400 only:
Fill up fresh water reservoir.
Switch on spray switch.
Illustration
Remove the cover cap.
Move the pump several revolutions in a
clockwise direction using a screwdriver.
Spray stream one-sided
Clean nozzle mouthpiece.
Insufficient vacuum performance
Check the correct positioning of the lid.
Clean seal on lid and surface on the ap-
pliance.
Clean the fluff filter.
Check suction hose for blockages;
clean if required.
Check the swimmer.
18
Swimmer is interrupting the suction
Empty the wastewater reservoir.
Prevent foam generation when adding
detergent RM 761 to the wastewater
container.
The warranty terms published by the rele-
vant sales company are applicable in each
country. We will repair potential failures of
your appliance within the warranty period
free of charge, provided that such failure is
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim
please contact your dealer or the nearest
authorized Customer Service centre.
Please submit the proof of purchase.
Accessories and Spare Parts
Only use accessories and spare parts
–
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
At the end of the operating instructions
–
you will find a selected list of spare parts
that are often required.
For additional information about spare
–
parts, please go to the Service section
at www.kaercher.com.
– 5
EN
air flow
Warranty