TROUBLESHOOTING (CONT.)
Problem
Poor air purification
quality.
is still on after
replacing the filter.
has not turned on
after 6–12 months.
Air Quality Indicator
always stays red.
Air Quality Indicator
always stays blue,
even when the air
quality is poor.
Display shows Error
Code "E1".
The display does not
stay on in darkness
room.
The purifier always
shuts off automatically
in a dark room.
If your problem is not listed, please contact
Possible Solution
Tap
to increase the fan speed.
Make sure no objects are blocking the sides or top of the air purifier
(the inlet or outlet).
Make sure the filter is removed from its packaging and properly in
place (see page 8).
Close doors and windows while using the air purifier.
If the room is larger than 148 m² / 1594 ft², air purification will take
longer.
Replace the filter (see page 17).
Reset the Check Filter Indicator (see page 16).
is a reminder for you to check the filter and will light up based
on how much the air purifier has been used, as well as other factors
(see page 16). If you don't use your air purifier often,
longer to turn on.
The AirSight Plus Laser Dust Sensor may need to be cleaned
(see page 17).
If you're using an ultrasonic humidifier near the air purifier, the mist
may affect the accuracy of the AirSight Plus Laser Dust Sensor.
The sensor will detect the large mist particles, and the Air Quality
Indicator may turn red. Avoid using an ultrasonic humidifier near
the air purifier, or avoid using Auto Mode.
The AirSight Plus Laser Dust Sensor detects airborne particles, but
it cannot detect gas. Make sure there isn't gas polluting the air.
The motor has malfunctioned. Please contact Customer Support
(see page 22).
Make sure that the Light detection is off (see page 13).
Make sure that the Light detection is off (see page 13).
Customer Support (see page
EN
will take
22).
19