Parkside PBTS 370 B3 Originalbetriebsanleitung Seite 17

Warranty certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event that
your device develops a fault, please contact our service department at the address shown on this guarantee card. Of course, if
you would prefer to call us then we are also happy to offer our assistance under the service number printed below. Please note
the following terms under which guarantee claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do not
charge you for this guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectification of
these defects or replacement of the device. Please note that our devices have not been designed for use in commercial,
trade or industrial applications. Consequently, the guarantee is invalidated if the equipment is used in commercial, trade or
industrial applications or for other equivalent activities. The following are also excluded from our guarantee: compensation
for transport damage, damage caused by failure to comply with the installation/assembly instructions or damage caused
by unprofessional installation, failure to comply with the operating instructions (e.g. connection to the wrong mains voltage
or current type), misuse or inappropriate use (such as overloading of the device or use of non-approved tools or accesso-
ries), failure to comply with the maintenance and safety regulations, ingress of foreign bodies into the device (e.g. sand,
stones or dust), effects of force or external influences (e.g. damage caused by the device being dropped) and normal wear
resulting from proper operation of the device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims should be
submitted before the end of the guarantee period within two weeks of the defect being noticed. No guarantee claims will
be accepted after the end of the guarantee period. The original guarantee period remains applicable to the device even if
repairs are carried out or parts are replaced. In such cases, the work performed or parts fitted will not result in an exten-
sion of the guarantee period, and no new guarantee will become active for the work performed or parts fitted. This also
applies when an on-site service is used.
• In order to assert your guarantee claim, please contact the service partner shown below. If the complaint is within the
guarantee period, we will provide you with a return slip, with which you can return your defective device free of charge to
us. It would help us if you could describe the nature of the problem in as much detail as possible. If the defect is covered
by our guarantee then your device will either be repaired immediately and returned to you, or we will send you a new de-
vice.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of this guaran-
tee or for units which are no longer covered. To take advantage of this service, please send the device to our service address.
Processing of warranty claims
To ensure that your request is processed quickly, please follow the instructions below:
• Please have the receipt and article number (e.g. IAN 458725_2401) ready as proof of purchase for all enquiries.
• Please refer to the type plate on the product, an engraving on the product, the title page of your instructions (bottom left)
or the sticker on the back or underside of the product for the article number.
• If functional faults or other defects occur, first contact the service department named below by telephone or e-mail.
• You can then send a product recorded as defective to the service address provided to you free of charge, enclosing the
proof of purchase (receipt) and stating what the defect is and when it occurred.
• You can view and download these and many other manuals at parkside-diy.com. This QR code will take you directly to
parkside-diy.com. Select your country and use the search mask to search for the operating instructions. Enter the article
number (IAN) 458725_2401 to access the operating instructions for your article.
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