Tesla RoboStar iQ400 Plus Bedienungsanleitung Seite 35

TROUBLESHOOTING
Problem
The robotic vacuum cleaner
behaves "chaotic".
After installing the application
and pairing the mobile phone
with the robotic vacuum cleaner,
the vacuum cleaner is "Not
connected".
The robotic vacuum cleaner does
not start cleaning.
The robotic vacuum cleaner
cannot be charged.
The robotic vacuum cleaner does
not return to the charging base.
The robotic vacuum cleaner is
offline (not connected to the Wi-
Fi router).
The vacuuming is very loud.
There is a squeaking noise
during vacuuming.
Poor cleaning quality.
The robotic vacuum cleaner does
not start scheduled cleaning.
Problem
The vacuum
cleaner battery
1
cannot be
charged
Solution
Always place the vacuum cleaner in the charging station before
starting cleaning.
Turn your Wi-Fi router on and off, remove your robot vacuum in
the app, and try to pair it again. We recommend always being
close to the Wi-Fi router during pairing.
1. The robotic vacuum cleaner has a weak battery. Charge the
battery to full capacity before starting cleaning.
2. The battery is too hot. Use the robotic vacuum cleaner in
temperatures of 0°C ~ 40°C.
1. The charging station is not connected to the network. Make
sure the power cord is properly connected.
2. The charging electrodes have bad contact with the robotic
vacuum cleaner. Clean the electrodes on the robotic vacuum
cleaner and on the charging base.
Make sure there is enough space around the charging station
and the detection zone of the charging station is clean.
Make sure your Wi-Fi network is properly set up and fully
functional. The robotic vacuum cleaner should always be
within range of a high-quality and strong
Wi-Fi signal from your Wi-Fi router.
Clean the main center brush, side brushes, wheels, the
underside of the robot vacuum and the front bumper.
Remove the front travel wheel and clean the center axis of hair
and dust. If necessary, you can lubricate the axis of the wheel.
Empty the dust tank. Clean or replace the HEPA filter and clean
the main cleaning brush.
1. If the robotic vacuum cleaner's battery is low, cleaning will
not start. Please charge the battery to full capacity.
2. The scheduled cleaning will not be properly synchronized
between the robot vacuum cleaner and your mobile phone if
the robot vacuum cleaner is disconnected from the Wi-Fi
network. Therefore, keep the robotic vacuum cleaner always
within reach of a high-quality and strong Wi-Fi signal from your
Wi-Fi router.
Cause
The vacuum cleaner is not properly
parked in the charging base.
The charging base is not connected to
the mains and the vacuum cleaner is
switched on with the main switch.
Solution
Make sure the charging contacts
are properly connected when
parked in the charging base
The charging base should still be
connected to the mains, do not
switch it off. The vacuum cleaner
is then always ready for further