Fail to connect to Wi-Fi.
The Wi-Fi function is not activated. Please reset the Wi-Fi and try again.
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The Wi-Fi signal is weak. Please reset the main unit in an area with a strong Wi-Fi
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signal.
The Wi-Fi connection is abnormal. Reset the Wi-Fi, download the latest mobile
•
app, and try to connect again.
Main unit in offline status.
Please ensure that the main unit has been successfully connected to the network
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and always stays in the Wi-Fi signal-covered area.
Fail to perform scheduled cleaning.
Please make sure the main unit is not in the Do-Not-Disturb Mode because the
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scheduled cleaning cannot be executed in this mode.
Please make sure the main unit is connected to the network. Otherwise, the
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scheduled cleaning will not start because the main unit cannot synchronise the
time.
Fail to perform resume cleaning.
Please ensure that the main unit is not in the Do-Not-Disturb Mode, which does not
allow resume cleaning. In addition, if you make the main unit return to recharge by the
app, press the recharge button, or move it back to the dust collection station directly,
the main unit will not resume cleaning.
Does the main unit consume power when it remains in the dust collection station?
When the main unit remains in the dust collection station, it consumes power at a very
low rate, which is beneficial for maintaining the battery at optimal performance.
Do I need to charge the main unit for 16 hours for the first three uses?
The lithium battery has no memory effect and can be charged as needed without
waiting for an additional period before use.
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