Roidmi EVE CC Benutzerhandbuch Seite 17

Troubleshooting
When the robot vacuum and mop cleaner show abnormal behaviour during operation,
the main unit button flashes yellow and gives a voice prompt. Please refer to the
following table for troubleshooting.
"Please ensure that the laser distance sensor is unobstructed before starting."
Please check whether the laser distance sensor is blocked or obstructed by
•
foreign objects. Remove obstacles or foreign objects.
Please do not use the main unit outdoors under direct sunlight or in strong light.
•
Move the main unit indoors to use it.
If the above methods are ineffective, move the main unit to a new location to
•
start.
If there is still an abnormal prompt, please contact Alza after-sales service centre.
•
"Please place the main unit on a level surface before starting."
If the wheels are suspended, please move the main unit to a new location before
•
starting.
"Low battery power, please charge the device."
The battery power is low, and the main unit cannot start normally. Please charge
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the main unit before use.
"Please ensure that the two-in-one water tank is installed properly."
Please put the two-in-one water tank back and ensure that it is installed properly.
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"Please wipe the cliff sensors and move the main unit to a new location before
starting."
If the main unit is suspended, please move the main unit to a new location before
•
starting.
The cliff sensors are too dirty and are blocked by dust or other debris. Please
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wipe the cliff sensors.
"Please check the collision sensors for foreign objects and clear them."
Please check if the collision sensors are stuck and clear any foreign objects
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around them.
If there is no foreign object, please move the main unit to a new location before
•
starting.
If there is still an abnormal prompt, please contact Alza after-sales service centre.
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