ALTUS 40 RTS
Observations
The wheel and the crown are not
adapted to the used tube.
The mechanical plays between motor,
accessories, tube and end of tube are
too high.
The wheel is not properly fixed to the
tube.
The equipment is constrained
between the brackets.
The motorised
product is
The length of the notch is not adapted
noisy.
to the motor hook or to the used
crown.
Debris, screws or other are in the
tube.
The power supply is not appropriate.
The temperature of the environment
is not in conformity with the operating
temperature.
2.4.2. Re-setting the end limits
2.4.2.1. Readjusting the upper end limit
1) Press the UP button to bring the motorised product to
the end limit to be readjusted.
2) Press the UP and DOWN buttons at the same time until
the motorised product moves up and down.
3) Press the UP or DOWN button to move the motorised
product to the new desired position.
4) To confirm the new end limit, press the my button until
the motorised product moves up and down.
2.4.2.2. Readjusting the lower end limit
1) Press the DOWN button to bring the motorised product
to the end limit to be readjusted.
2) Press the UP and DOWN buttons at the same time until
the motorised product moves up and down.
3) Press the UP or DOWN button to move the motorised
product to the new desired position.
4) To confirm the new end limit, press the my button until
the motorised product moves up and down.
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Copyright
2021 SOMFY ACTIVITES SA, Société Anonyme. All rights reserved.
Possible causes
Solutions
Change the wheel and the crown.
The mechanical plays between motor,
accessories, tube and end of tube must
be decreased to the maximum.
Fixe the wheel properly to the tube.
Decreased the constraint between the
brackets.
Adapt the length of the notch to the
motor hook or to the used crown.
Empty the tube.
Check the power supply specifications
and replace it if necessary.
Change the environment temperature.
1)
3)
1)
3)
EN
2) 2 2
4)
2) 2
4)
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