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en Troubleshooting
Troubleshooting
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Side panels of the ap-
pliance are warm.
Home Connect is not
working properly.
A warning tone
sounds and the tem-
perature display (refri-
gerator compartment),
"alarm" and the light
bar flash.
The door alarm is
switched on.
60
Cause and troubleshooting
Showroom mode is switched on.
Switch off the appliance. → Page 49
1.
Wait 2 minutes.
2.
Switch the appliance back on. → Page 49
3.
Wait 1 minute and then press and hold super (Re-
4.
frigerator compartment) until 4 audible signals have
sounded.
After a short time, check whether your appliance is
5.
cooling.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
Different causes are possible.
Go to www.home-connect.com.
▶
The refrigerator compartment door is open.
Close the refrigerator compartment door.
▶
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