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Warnings
• The "NEO" series motors have been designed for the automation of shutters and
awnings; any other use is considered improper and is prohibited. • These motors
are intended for residential use. Maximum continuous operating time is 4 minutes
with a 20% cycle. • When the selecting the motor based on the application require-
ments, the nominal torque and operating time shown in the rating plate must be
considered. The minimum diameter of the tube on which the motor can be installed
is 40 mm for NEO S, 52 mm for NEO M in the version with torque up to 35Nm; 60
mm for NEO M in the version with torque over 35Nm and 70 mm for NEO L. • The
motor must be installed by qualified personnel in compliance with current safety
regulations. • All product installation and maintenance operations must be per-
formed with the automation disconnected from the power mains. As a precaution,
affix a notice with the text "WARNING: MAINTENANCE IN PROGRESS" on the dis-
connect device. • Before starting installation procedures, move away all electric
cables not involved in the work and deactivate all mechanisms not required for
motor-driven operation of the shutter. • If the product is installed at a height of less
than 2.5 m from the floor or other support surface, the moving parts must be pro-
tected with a suitable covering, to avoid inadvertent access. For protection, refer to
the instruction manual of the shutter, ensuring that future access for maintenance
purposes is guaranteed. • On sun awnings, a minimum horizontal distance of 40
cm must be guaranteed between the awning completely open and any fixed object
positioned in front. • The PVC power supply cable supplied with the NEO series is
ideal for internal installation; when installed outside, a sunlight-resistant tube must
be used to protect the cables, or the specific 05RN-F type cable can be requested.
• During installation, handle the product with care, avoiding the risk of crushing,
impact, dropping or contact with any type of liquid, do not insert sharp objects in
the motor, do not drill or insert screws on the motor exterior and do not place the
product in the vicinity of heat sources or naked flames (fig. 1). • To control the prod-
uct, use exclusively hold-to-run type pushbuttons, i.e. which must remain pressed
for the entire manoeuvre. • Do not use multiple reverser switches for the same
motor nor command multiple motors using the same reverser switch (fig. 1). If nec-
essary, use the special Nice accessory "TTE". • Position the pushbuttons in sight of
the shutter but far from moving parts. Position the pushbuttons to the side of the
shutter, in the location of the power cables routed from the tubular motor and the
electric mains. Position the buttons at a height of at least 1.5 m from the floor. • The
product packaging material must be disposed of in full observance of current local
legislation governing waste disposal. • During a manoeuvre, check the automation
and keep all persons at a safe distance until the movement has been completed. •
2.1) Electrical connections
Warning! - The power supply must be fitted with a device that enables the
tubular motor to be disconnected from the mains. The device must have an
opening distance bet ween contacts that allows complete disconnection in
the conditions envisaged by overvoltage category III in ac cordance with the
rules of installation. This device is not supplied with the product.
Warning! - Carefully follow all the connection instructions. If you have any
doubts do not make experiments but consult the relevant technical specifica-
tions sheets which are also available on the web site "www.niceforyou.com".
Brown
= electrical UP phase
Black
= electrical DOWN phase
Blue
= Common
(*) Yellow/Green = Earth
(*) Connection absent in some versions of NEO S
The motor's electrical "up" and "down" phases are interchangeable, since the former causes the motor to rotate in one direction, the latter in the opposite direction.
The up and down movements are determined by the side from which the motor is inserted in the winding roller.
To change the direction of rotation, switch the brown and black conductors.
2.2) Cable exit direction
(this chapter is related to the NEO L version only).
If one wishes to change the exit direction of the cable, simply:
1. Remove the protection and pull it towards the outside.
2. Bend the cable in the desired direction.
3. Replace the protection, pushing it firmly into its location.
3) Limit switch adjustment
The NEO series tubular motors are equipped with a system of electromechanical limit switches that interrupt the power supply when the awning or shutter reaches the open-
ing or closing limit. To adjust these limit positions according to your requirements, turn the two adjustment screws that control the "UP" (stop in the raised position) and "DOWN"
(stop in the lowered position) movement of the awning/shutter. For proper identification of the adjustment screws see figure 7 or 8 depending on whether the motor is to the
left or right. For externally-mounted shutters, see figure 9 or 10. The limit switch positions are preset by the manufacturer at approximately 3 shaft rotations.
"DOWN" adjustment:
1. Operate the motor so that it rotates in the "DOWN" direction (▼).
2. Wait for the motor to stop (because the limit switch ▼ has been triggered).
3. Turn the adjustment screw for the DOWN movement ▼ clockwise (+), until you
reach the desired stopping position (if you turn the screw further, the motor will
stop in the new position).
4) What to do if...
Though an electrical phase is supplied with power, the motor does not turn: check to see if the thermal overload protection has triggered (in this case just
wait for the motor to cool down); then make sure that the motor is powered at the correct mains voltage, measuring between the Common wire and the supplied electri-
cal phase; finally try powering the opposite electrical phase.
Turn the adjustment screw a few times in a clockwise (+) direction to check that the limit switch has been correctly adjusted and that both have triggered.
If the motor still does not turn there might be a serious malfunction.
2
All manuals and user guides at all-guides.com
a brief troubleshooting guide
When cleaning windows in the vicinity of the automation, do not activate any con-
trol devices and if the latter are automatic, disconnect the power supply. • The
product should not be used by children or people with impaired physical, sensorial
or mental capacities or who have not received adequate training in the safe use of
the product. • Do not allow children to play with fixed control devices. • Check the
balance springs (if any) and power cords at regular intervals for signs of wear. • For
maintenance and repairs contact a qualified technician.
1) Product description
The NEO tubular motors, versions "NEO L" Ø35mm; "NEO M" Ø45mm, and "NEO
L" Ø58mm (fig.2), are electric motors equipped with RPM reduction and terminating
at one end with a shaft on which the driving wheels can be mounted.
The motor must be fitted inside the winding tube, where it can raise or lower the
roller shutter or awning. These motors are equipped with an internal electric limit
switch that, when properly adjusted, stops the movement of the shutter/awning
when it reaches the desired position.
2) Installation
Warning! - Follow all installation instructions with care. Warning! -
Incorrect installation may cause serious injury.
Proceed as follows to prepare the motor:
1. Position the limit switch crown (E) on the motor (A) until it fits into the corre-
sponding limit switch ring (F); make sure that the two grooves match. Push it into
position as shown in Fig. 4. 2. Mount the drive wheel (D) on the motor shaft. On
NEO S the wheel snaps on automatically. 3. On NEO M, fasten the drive wheel with
the snap ring. On NEO L fix the drive wheel with the washer and M12 nut. 4. Fit the
assembled motor into the winding roller until the crown (E) is fully inserted. Fasten
the drive wheel (D) to the winding roller using the M4x10 screw, so as to prevent the
motor from slipping or sliding axially (fig. 5). 5. Finally, secure the motor head to the
special support (C) with the spacer (if any), using the clips or split pin (B).
Figure 3: A) NEO tubular motor; B) Fastening clips or split pins; C) Support and
spacer; D) Drive wheel; E) Limit switch crown; F) Limit switch ring nut.
An incorrect connection may be dangerous and cause damage to the
system.
The cable used for the electrical connections of the NEO motor has 4 (*) wires: electri-
cal UP phase, electrical DOWN phase, Common wire (usually connected to the Neu-
tral) and Earth (*) (unipotential protection connection). For the electrical connections see
the diagram in figure 6; the connection devices are not supplied with the product.
Note: during the installation and adjustment operations, when no final electrical
connections exist, the motor can be controlled using the "TTU" unit.
Warning! - The cable must be replaced by technically qualified per-
sonnel.
"UP" adjustment:
1. Give the up ▲ adjustment screw a few anti-clockwise (-) turns.
2. Operate the motor so that it rotates in the "UP" direction (▲).
3. Wait for the motor to stop (because the limit switch ▲ has been triggered).
4. Turn the adjustment screw for the UP movement ▲ clockwise (+), until you reach
the desired stopping position (if you turn the screw further, the motor will stop in
the new position).
TTU
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