Dreame H12 Pro Benutzerhandbuch Seite 19

Troubleshooting
If the appliance is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error
Possible Cause
Icon
Insufficient water in the
Clean Water Tank
The Used Water Tank is
full
Brush roller stuck
Brush roller not
installed
Blocked tube
Troubleshooting
Code
E1-E7
H1-H6
H7
Solution
Fill the Clean Water Tank
Empty the Used Water Tank
Clean the brush roller with the provided
cleaning brush
Install the brush roller
Check whether the tube is clogged
/ Alternatively, clean the tube and the dirt
sensor
Possible Cause
Error
Battery overheating
Solution
Restart the appliance for
troubleshooting. If the problem
persists, please contact customer
service
Wait until the battery's temperature
returns normal
EN
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