SoFlow SO3 2nd GEN Originalbetriebsanleitung Seite 363

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leaving the device in unsuitable surroundings
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the installation of non-original components or
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the user or third parties not authorized by SoFlow trying to repair the damage themselves
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previous falls or accidents
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etc.
A warranty claim will also become void in the following cases:
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In case of unintentional damage, use of force, improper and/or unintended use and treatment (e.g. use of liquids and/or chemicals of any kind).
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If modifications made to the product, such as conversions and extensions, use of foreign components, use of accessories not approved for your product,
neglect (e.g. deep discharge or exposure to extreme temperatures, wetness or humidity), either independently or by third parties not authorized by SoFlow,
have caused the damage.
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If the battery has been charged with chargers that are not approved by SOFLOW AG for the respective vehicle.
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If damage to the battery has been caused by overcharging or undercharging, or if the instructions in the user manual for handling batteries have not been
followed.
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Software manipulation by the user or third parties.
ATTENTION
If the device has been modified by third parties or by the installation of foreign components, or if defects that have occurred are originally related to such modifications,
the warranty claim and, if applicable, the operating permit shall become void. Furthermore, the warranty becomes void if the instructions on the intended operation of
the device are not followed.
If the defect is covered by our warranty, either the repaired or an exchanged device will be returned to you. The exchanged device can either be as good as new (for
example and overhauled device) or a new device. The old device becomes property of SOFLOW AG.
If during the repair it is found that the defect is not covered by the warranty, SOFLOW AG reserves the right to charge a flat rate of € 39 for inspection. The customer
has to pay this flat rate if he does not wish to have a chargeable repair. In case the chargeable repair is approved and ordered by the customer after a cost estimate has
been prepared, the inspection fee is no longer applicable.
Attention! A cost estimate is drawn up after an initial inspection of the device and on the basis of the information provided by you and can therefore only serve as a
guideline. The actual repair costs can exceed or be lower than the estimated costs.
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