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7
Troubleshooting
7.1 Problems, possible causes and remedies
Problem
Cause
Portafilter (2) is not properly
inserted.
Coffee runs
Edge of sieve is not free of
down the side
ground coffee
of the porta-
filter.
Screen inside brew head is
dirty.
No water in tank.
The screen inside the brew
Very little or no
head is blocked.
coffee flows
through the
portafilter.
The sieve is blocked.
Coffee grounds are too fine
Espresso brews
or packed down too firmly.
out only as
Machine blocked by calcium
drops.
deposits.
Ground coffee is too coarse.
Espresso brews
Not enough coffee in the
too quickly.
sieve.
Coffee old or too dry.
Coffee not pushed down
firmly enough. Water pushes
through the coffee too fast.
No crema.
Coffee too coarse.
Coffee blend not suited to
espresso coffee.
Milk not fresh.
Milk not suitable.
Not enough
froth when
Milk was too warm from the
frothing milk.
start.
Not enough milk to froth.
Milk inlet hole is blocked.
16 / EN
Remedy
Turn the handle of the portafilter (2) further to the right.
Turn off the machine, remove the portafilter (2) holder
and clean the edges of the sieve.
Clean the brew head using a wet cloth and run the clean-
ing function without placing the portafilter.
Fill the tank with water.
Brew water through the screen without the portafilter (2)
inserted. If no water comes through, unscrew the screen,
clean and replace.
Correction: Clean the sieve, insert into the portafilter
(2) and pump water through without coffee. If no water
comes through the sieve call Customer Service to order a
replacement sieve.
Do not tamp coffee grounds so firmly. Use a coarser
grind of coffee.
Descale the appliance. See page 15.
Use a finer grind.
Use more ground coffee.
Use fresh coffee.
Tamp coffee grounds more firmly. Use a finer grind.
Use a conical burr grinder to obtain a finer and more
consistent grind.
Change brand of espresso.
Use fresh milk.
Check that the milk is suitable for frothing.
Use milk straight from the refrigerator (34°F).
Use more cold milk.
Clean the milk inlet hole.
Semi-Automatic Espresso Machine/ User Manual
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