Frequently Asked Questions - whisker litter-robot 3 Bedienungsanleitung

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Frequently Asked Questions

Will my cat actually go inside the Globe?
Cats are generally curious and will investigate any new object. Cats that are already
used to a covered litter box may be quicker to investigate.
We recommend that you place the Litter-Robot in the same location as the old litter
box. You can leave the old litter box near the Litter-Robot for a short time. Take a cup
of litter from the old litter box and add it to the clean litter in the Litter-Robot. The scent
will be familiar, and the cat will be inclined to investigate.
Once your cat ventures inside and feels the litter under his paws, he will know what to
do.
Can kittens use the Litter-Robot?
We do not recommend that kittens or cats that weigh 2.5 kg or less use the Litter-Robot
in the unattended Automatic Mode. Their low weight may not activate the Cat Sensor.
Cats should weigh at least 2.5 kg before using the Litter-Robot in Automatic Mode.
We recommend leaving the Litter-Robot off and operating in "semi-automatic" mode.
When you see your cat has used the Litter-Robot, turn it on, and the Litter-Robot will
automatically perform a Clean cycle. Once it finishes (about 2.5 minutes), turn the power
off. This way, your kitten is safe while she gets accustomed to the Litter-Robot at a
young age, and you don't have to scoop the litter box!
CAUTION: Leave the Litter-Robot turned off and only start a Clean cycle manually
until you are sure that all cats in your household are heavy enough to activate the Cat
Sensor.
What if my cat won't use the Litter-Robot?
If you and your cat are not completely satisfied, just return your Litter-Robot within
90 days for a full refund of the purchase price. Please note that you are responsible
for return shipping costs. Please contact Customer Experience to request a Return
Authorization (RMA) number. We cannot accept return shipments without an RMA
number.
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