Troubleshooting Table - hanseatic HWD75T214DE Gebrauchsanleitung

Page EN-38

Troubleshooting table

Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, check the tables to see if you can correct the malfunction.
WARNING!
Risk of electric shock!
■ Never try to repair an appliance which is defective or presumed to be defective. You
can put your own and future users' lives in danger. Only authorised specialists are
allowed to carry out this repair work.
Wash result is not satisfactory
Problem
Wash result is unsatis-
factory/poor.
Too much foam is cre-
ated during the wash
cycle.
Fabric softener/fab-
ric-care product was not
dispensed.
Laundry is discoloured.
Laundry has mould
stains.
Detergent residue on
laundry.
Colours of the laundry
have faded.
Possible causes
The water is too hard or there is not
enough detergent.
Too much laundry is in the drum.
Selected cycle is not right for the
level of dirtiness of the laundry.
Water temperature is too low.
Stains have not been pre-treated.
Too much detergent was used.
The detergent is not suitable for
washer-dryers.
Insert in fabric softener/starch com-
partment was not installed properly
or is clogged.
Laundry was washed at a tempera-
ture that was too hot.
Coloured laundry items were added
to the wash.
Damp and/or worn laundry was kept
in the machine.
Too much detergent used.
Detergent contains bleaching agent. Use colour freshener if necessary
Stain remover or similar was used.
Solutions, tips
Use the amount of detergent recom-
mended by the manufacturer for the
water hardness in your area.
Only load the drum with the maximum
amount of laundry intended.
Select another wash cycle
(see page EN-16).
Wash laundry at a higher water tem-
perature; select another wash cycle
(see page EN-16).
Treat stains with ox-gall soap or stain
remover if necessary.
Next time, use less detergent.
Use detergent suitable for wash-
er-dryers.
Remove insert and install it again
properly; clean if necessary (see
page EN-14).
Bleach laundry carefully if necessary.
Sort laundry before washing (see
page EN-14).
Remove mould stains carefully be-
fore the next wash, preferably with a
special cleaner. Ask for advice at a
chemist's.
Use the amount of detergent recom-
mended by the manufacturer for the
water hardness in your area.
(available at chemist's). In future, use
detergent without bleaching agent.