actiforce ControlForce 2 Montageanleitung Seite 8

2. The motor cable doesn't fit into the control-box, what can I do?
• Check the Female-PIN plug on the control-box and ensure proper alignment or check for dam-
ages.
• In case of misalignment, take a small needle and realign the PIN.
DAMAGED
Figure 2.1 Pin is damaged due to misalignment.
CORRECT
Figure 2.2 Pin is corrected with a small needle.
3. My desk seems to struggle while lifting, what can I do?
• Have you checked the maximum allowed weight capacity?
• The system is able to lift max. 120kg in total, equally distributed, that also includes the weight of
the tabletop. Ensure no more than 60kg of weight is located above either one of the lifting legs.
• The desk moves slightly slower under heavy loads.
4. While I move my desk, it suddenly stops and reverts its direction. Is the system broken?
• You experience the "Acti-Sense" protection feature. The desk is equipped with an intelligent fea-
ture to protect the drive unit from damage during its utilization. Please check the surroundings of
the desk for any possible collisions with other obstacles or cables stopping the desk from further
movement.
5. I hear clicking sounds from the desk, what does that mean?
• The desk provides acoustic feedback to certain actions through a clicking tone. For example, by
saving a new height to your desk system with the Memory Master, the desk system will double
click as a confirmation. In the event a cable is unplugged from the system, the desk system will
also provide an acoustic feedback as an indication.
6. My system is horizontally tilted, what should I do?
• Drive the system down to the lowest position possible
• Follow the "Reset" procedure
English
8