Troubleshooting; Diagnostic Display - Novoferm N-423 Accu Bedienungsanleitung

6

Troubleshooting

Malfunction
Door does not fully open /
close.
After closing, the door opens
again slightly.
Drive does not move
although the motor is running.
Door does not respond to
hand transmitter pulses, but
to pulses from push buttons
or other pulse generators.
Door responds neither to
hand transmitter pulses nor to
other pulse generators.
Insufficient range of hand
transmitter.
Toothed belt or drive are
noisy.
7

Diagnostic display

Value State
Drive starts up and "0"
goes out.
Garage door has reached
end position OPEN.
Garage door has reached
end position CLOSE.
End position has not been
reached.
Display shows a "0" during
the next opening and
closing cycle and then
goes out.
70 - EN
Possible causes
Door mechanics have changed.
Closing / opening force is set too
low. End position is set incorrectly.
Door blocks just before reaching
the closed position. End position is
set incorrectly.
Drive is disengaged.
Hand transmitter battery is empty.
Antenna is missing or misaligned.
No hand transmitter programmed.
See diagnostic display.
Hand transmitter battery is empty.
Antenna is missing or misaligned.
On-site shielding of reception
signal.
Toothed belt is dirty or over-
tightened.
Diagnosis / remedy
The drive receives a start pulse at the START input or via
a transmitter. Normal operation.
The drive is carrying out a learning cycle for the force limit.
Caution: During this travel cycle the drive does not
monitor the force. Make sure that no persons or objects
are in the travel path of the garage door.
Remedy
Have the door checked. Correct
the force settings, see chapter
"menu 5 + 6". Have the end
position reset.
Remove the obstruction. Have the
end position CLOSE reset.
Re-engage the drive, see chapter
"Manually opening or closing the
garage door".
Replace the hand transmitter
battery. Plug in / align the
antenna. Program the hand
transmitter, see "menu 1".
See diagnostic display.
Replace the hand transmitter
battery. Plug in / align the
antenna. Connect the external
antenna (accessory).
Clean the toothed belt. Spray with
silicone spray (Do not use oil-
containing substances). Relieve
the toothed belt of tension.