Troubleshooting - IKEA MATMÄSSIG Handbuch

ENGLISH
Removing the residues and stubborn
residues
Food containing sugar, plastics, or tin foil
residues should be removed at once. A
scraper is the best tool for cleaning the glass
surface. It is not supplied with the appliance.
Place a scraper on the hob surface at an
angle and remove residues by sliding the
blade over the surface. Clean the appliance

Troubleshooting

Warning! Refer to Safety
chapters.
What to do if...
Problem
You cannot switch on the
appliance or operate it.
An acoustic signal sounds
and the appliance switches
off.
The display keeps switch‐
ing between two power
settings.
Possible cause
The appliance is not connec‐
ted to an electrical supply or
it is connected incorrectly.
More than 10 seconds
passed since you switched
on the appliance.
Child Lock or Lock is on
Several symbols on the con‐
trol panel were touched at
the same time.
There is water or fat stains
on the control panel.
One or more symbols on the
control panel have been cov‐
ered for longer than 10 sec‐
onds.
Power exchange function is
reducing the power of this
cooking zone.
using a damp cloth and some dish soap.
Finally, wipe the glass surface dry with a
clean cloth.
Limescale rings, water rings, fat splashes, or
shiny metallic discolourations should be
removed after the appliance has cooled
down. Use only a specialised cleaner for
glass ceramic or stainless steel.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
Switch on the appliance again.
Deactivate Child Lock. Refer to "
.
Child Lock" or " Lock".
Touch only one symbol at a
time.
Clean the control panel and
wait for a few seconds before
switching on again.
Remove any objects from the
symbols.
Refer to " Power exchange
function".
17
Remedy