Troubleshooting - IKEA VÄLBILDAD Handbuch

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Troubleshooting

Error
Description
code
Hob switches off
ER03
after 10 sec.
ER21
Hob switches off.
Corresponding
E2
cooking area is
turned off.
Corresponding
E3
cooking area is
turned off.
Cooking area
E6
cannot be turned
on.
Cooking areas are
E8
turned off.
Corresponding
EH
cooking area is
turned off.
E4
E5
E7
E9
Disconnect the hob from the power supply.
ER20
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the
ER22
display.
ER31
ER36
ER47
EA
Possible causes of the error
Continuous key activation detected.
Water or cookware placed on
Control panel.
The internal temperature of
electronic parts is too high.
Empty or wrong cookware.
Pot or glass temperature is too
high.
Electronic temperature too high.
Wrong cookware.
Cookware is losing its magnetic
characteristics and may lead to
induction hob damage.
Power supply voltage and/or
frequency is out of range.
Fan failure.
Fan blocked by dust or fabrics.
Temperature sensor stuck for
cooking area.
Not enough temperature change
detected after switching on the
hob.
Solution
Remove water or cookware from glass
and Control panel.
Let the hob cool down.
Please check if the hob has sufficient
ventillation.
If error persists, please contact After
Sales Service.
Let the hob cool down.
Use appropriate cookware.
Do not heat-up empty pots.
Use appropriate cookware.
The error is automatically cancelled
after 8s and the cooking area can be
used again.
In case of further upcoming errors
cookware have to be changed.
If error persists, please contact After
Sales Service.
Check mains voltage and/or
frequency.
If needed contact After Sales Service.
Clean and remove foreign bodies
from fan.
If error persists, please contact After
Sales Service.
Switch off the hob and switch it on
again after cooling down.
If error persists, please contact After
Sales Service.
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