Troubleshooting - Concept VI1020 Bedienungsanleitung

Use cleaning agents suitable for glass-ceramic surfaces, e.g. CERA, CLEN, Cera-fix, and Sidol for ceran + steel.
Water stains can also be removed using lemon juice or vinegar.
Improper cleaning agents
Never use:
Rough sponges, abrasive agents or aggressive cleaners such as oven cleaning spray or stain remover.
Glass scraper
Tough dirt should be removed preferably by means of a glass scraper.
Clean the hob with the edge only.
If the scraper handle is made of metal, you could scratch the hob.
WARNING!
The scraper is very sharp. Danger of injury! After cleaning, secure the scraper again.
If the edge is damaged, replace it immediately.
Metallic-gloss colouring
A metallic-gloss colouring appears after the use of unsuitable cleaners or is caused by abrasion from the bottom of the
cooking utensil.
This colouring is very difficult to remove. Use Stahl-Fix or Sidol for ceran + steel.
Control panel
Always keep the panel clean and dry.
Food residue and food that has boiled over may affect the performance of the controls.

TROUBLESHOOTING

Problem
When the hob is turned on, the
household wiring protection reacts.
The hob has switched off.
The heating of the heat zone is
interrupted.
When a cooking utensil is put on the
induction heat zone, a intermittent sound
signal (beeping) is heard and the heat
zone does not heat.
Displayed code E0
Displayed code E1, E2
Displayed code E3, E4,
Displayed code E5
Displayed code E6
50
Check to ensure that the input of all switched-on units does not exceed the
maximum load of the household wiring.
Somebody has touched the main switch accidentally. Switch on the hob again.
Perform the setting once more.
The temperature surrounding the appliance is too high. The appliance
ventilation openings are clogged. The set cooking time is over.
Check to see if the cooking utensil is electromagnetic (i.e. whether it attracts
a magnet). Check to see if the bottom diameter of the utensil is sufficient.
Improper vessel on the cooktop. Replace the vessel.
Power supply failure. Switch off the appliance and check the supply voltage.
Failure of electronics. Contact an authorized service centre.
Overheated cooking zone. Let it cool down before further use.
Defective sensor. Check the air outlet and fan.
Cause, solution
EN
VI1020