Troubleshooting - Concept VI1010 Gebrauchsanweisung

Cleaning agents
Use cleaning agents suitable for glass-ceramic surfaces, e.g. CERA, CLEN, Cera-fix, and Sidol for ceran + steel.
Water stains can also be removed using lemon juice or vinegar.
Improper cleaning agents
Never use:
Rough sponges, abrasive agents or aggressive cleaners such as oven cleaning spray or stain remover.
Glass scraper
Tough dirt should be removed preferably by means of a glass scraper.
Clean the hob with the edge only.
If the scraper handle is made of metal, you could scratch the hob.
WARNING!
The scraper is very sharp. Danger of injury! After cleaning, secure the scraper again.
If the edge is damaged, replace it immediately.
Metallic-gloss colouring
A metallic-gloss colouring appears after the use of unsuitable cleaners or is caused by abrasion from the bottom of the
cooking utensil.
This colouring is very difficult to remove. Use Stahl-Fix or Sidol for ceran + steel.
Control panel
Always keep the panel clean and dry.
Food residue and food that has boiled over may affect the performance of the controls.

TROUBLESHOOTING

Problem
When the hob is turned on, the
household wiring protection reacts.
The hob has switched off.
The heating of the heat zone is
interrupted.
When a cooking utensil is put on the
induction heat zone, a intermittent
sound signal (beeping) is heard and the
heat zone does not heat.
Displayed codes: E1, E2, E4, E5, Eb, EC
Displayed codes: E3, E6
Displayed codes: E7, E8
50
Check to ensure that the input of all switched-on units does not exceed the
maximum load of the household wiring.
Somebody has touched the main switch accidentally. Switch on the hob again.
Perform the setting once more.
The temperature surrounding the appliance is too high. The appliance
ventilation openings are clogged. The set cooking time is over.
Check to see if the cooking utensil is electromagnetic (i.e. whether it attracts a
magnet). Check to see if the bottom diameter of the utensil is sufficient.
Error in the appliance electronics. Contact an authorised service centre.
Overheated heat zone. Let it cool down before the next use.
Mains voltage defect. Turn the appliance off and check the supply mains
voltage.
Cause, solution
EN
VI1010