Information Codes - Samsung DW5500 Handbuch

Troubleshooting

Information codes

If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Leakage check
• Close the water supply valve. Go to your home's circuit breaker panel,
LC
Water supply check
• Check if the water supply valve is closed, if the water supply is
4C
PCB communication check
AC • Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service centre.
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
HC
Thermistor check
tC
• Temperature sensor is broken (short or open circuit). If the problem
Washing pump check
EC
• Abnormal working with washing pump. If the issue continues, contact a
Distribution motor check
PC
• Abnormal working with distribution motor assembly, or main PCB. If the
Button check
• Button pressed for 30 seconds.
bc2
• Check if there is a water or foreign substances on the button part.
• If the issue continues, contact a local Samsung service centre.
30 English
WEB_Dishwaser_Global_00_EN.indd 30
and set the dishwasher's circuit breaker switch to off. Then, contact the
installer to repair. If the issue continues, contact a local Samsung service
centre.
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung service
centre.
run a cycle. If the issue continues, go to your home's circuit breaker
panel, and set the dishwasher's circuit breaker switch to off. Then,
contact a Samsung service centre.
continues, contact an authorised Samsung service centre.
local Samsung service centre.
issue continues, contact a local Samsung service centre.
Action
2021-04-09 12:01:13