IBM ATA Benutzerhandbuch Seite 24

During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their Specificati-
ons. IBM or your reseller will inform you of the available types of service for a
Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service eit-
her at your location or a service center. IBM or your reseller will also manage and
install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
„CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of
your receipt of the replacement CRU. You are responsible for downloading desig-
nated Machine Code and Licensed Internal Code updates from an IBM Internet
Web site or from other electronic media, and following the instructions that IBM
provides.
When warranty service involves the exchange of a Machine or part, the item IBM
or your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally equi-
valent to the item replaced. The replacement assumes the warranty service status
of the replaced item. Many features, conversions, or upgrades involve the removal
of parts and their return to IBM. A part that replaces a removed part will assume
the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that pre-
2. obtain authorization from the owner to have IBM or your reseller service a
3. where applicable, before service is provided:
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the transpor-
tation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprie-
tary or personal information contained in a Machine which you return to IBM or
your reseller for any reason. You should remove all such information from the
Machine prior to its return.
Limitation of Liability: Circumstances may arise where, because of a default on
IBM's part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other
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Serial ATA-Festplattenlaufwerk: Benutzerhandbuch
vent its exchange;
Machine that you do not own; and
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.