TermaTech TT20 Serie Montage- Und Bedienungsanleitung Seite 29

Original parts which need to be changed due to wear can be found at your dealer. Because of fit
etc. only original parts from TermaTech should be used.
Right to claim compensation for defective product is under current law. When stating
deviations the use of the product must be suspended immediately and the dealer must be con-
tacted.
Chimney/Flues Must be swept on regular occasions, as per manufacturers recommendations.
5 YEAR WARRANTY* / RIGHT TO INVOKE LACK OF CONFORMITY
If defects/faults are ascertained, use of the wood burner must be stopped immediately and the
dealer contacted.
*5 Year warranty
Provided that there has been normal operation of the wood burner, TermaTech offers a 5 year
warranty on material and manufacturing faults on the load-bearing frame, exclusive of the com-
bustion chamber.
Combustion chamber: The following parts are not covered by the warranty: The combustion
chamber, Cast iron parts (bottom, door and grate), Insulation material (vermiculite plates),
Smoke deflector plates, Glass, gaskets as well as the closing mechanism/handle.
Exterior parts: The following parts are not covered by the warranty: Varnished plates/surfaces,
stone facings, glazed tiles, concrete and glass as well as the closing mechanism/ handle
The warranty does not cover faults which are due to:
•
the user/mounting guide not being followed
•
the mounting being carried out incorrectly
•
overheating/deterioration of the materials, caused by the use of, for example, the incorrect
type of fuel, petroleum coke or too much fuel
•
the product has been connected to a chimney with poor drawing qualities, for example, chim-
neys that are too short or are leaking
•
the product being positioned or has been positioned/kept in unheated or damp surroundings
•
the product being in bad repair or not maintained in accordance with the instructions
•
normal wear and tear of wearing parts/expendable items as well as the varnish
•
similar circumstances which are not due to material or manufacturing faults
The lesser defects below, which cannot underlie any claim, can occur in the product:
•
naturally occurring variations in the colour nuances and marbling on the soapstone, sandsto-
ne and other stone cladding.
•
sounds which occur during burning are normal, this occurs when metal expands/retracts.
If a fault occurs during delivery to the customer, or if such a fault arises during the warranty pe-
riod which is covered by this warranty, TermaTech A/S agrees to send a suitable replacement part
free of charge to rectify the fault. Any additional obligation of TermaTech A/S to remedy the fault,
for example, in the form of installation of the replacement part, does not exist.
In addition the purchaser has, apart from the right to a replacement part, no right to either direct
or indirect damages.
Repairs of faults or replacement of parts on the product do not extend the product or replacement
part's warranty period. Neither does a new warranty period begin for the product or replaced part.
Apart from the above warranty rules, the consumer also has those rights which are evident from
the obligatory consumer legislation
Any fault or defect must be examined by the vendor who has sold the product. In this case the
purchaser must be able to prove that the product has been purchased via the vendor and when
it was purchased, for example, in the form of an invoice/receipt. The purchaser must specify the
model and production number, which is stated on the product. If the purchaser wishes to refer to
a fault, the vendor must be informed within a reasonable time, i.e. 14 days after the defect has
been ascertained.
HINTS
Lighting after long break
If the stove has not been used for a long time the chimney should be checked for possible block-
age before lighting. Furthermore it is a good idea to remove any dust from the wood-burning
stove as it might smell after a long break.
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